Privacy policy

Privacy Policy

Last updated: July 26, 2026

ELORYA Inc. (“ELORYA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase on tryelorya.com (the “Site”), how we use it, and the choices you have.

Information We Collect

When you use the Site or place an order, we may collect the following categories of information:

  • Information you provide: name, shipping and billing address, email address, and order details when you make a purchase or contact us.
  • Payment information: your payment is processed by our payment providers. We do not store full payment card numbers on our own systems.
  • Automatically collected information: device and browser type, IP address, pages viewed, and similar usage data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders and manage returns and refunds.
  • Communicate with you about your order and respond to your inquiries.
  • Operate, maintain, and improve the Site and our products.
  • Send you marketing communications where you have chosen to receive them; you may opt out at any time.
  • Detect and prevent fraud and comply with our legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and support our marketing. You can control cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

[TRACKING TOOLS — list here the analytics and advertising tools actually running on your Site (for example, Shopify analytics, Meta Pixel, TikTok Pixel, Google Analytics, your email platform). Do not list a tool you are not using.]

How We Share Your Information

We do not sell your personal information for money. We share information only as needed to run our business, including with:

  • Service providers who help us operate the Site, process payments, ship orders, and provide customer support.
  • Analytics and advertising partners, where applicable, to help us understand and improve our marketing.
  • Authorities or other parties when required by law, or to protect our rights, safety, or property.

Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To exercise any of these rights, contact us at contact@myelorya.com. We will respond as required by applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the “sale” or “sharing” of personal information as those terms are defined under California law. We do not sell your personal information for money. To exercise your California rights, contact us at contact@myelorya.com. We will not discriminate against you for exercising these rights.

Children’s Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable). If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

For any privacy questions or requests, contact us at contact@myelorya.com, or write to ELORYA Inc., 146 E Palace Ave, Santa Fe, NM 87501, United States.

 

Terms of Service

Last updated: July 26, 2026

These Terms of Service (“Terms”) govern your access to and use of tryelorya.com (the “Site”) and any purchase you make from ELORYA Inc. (“ELORYA,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By purchasing, you confirm that you meet this requirement.

Products and Health Disclaimer

ELORYA products are dietary supplements. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Information on the Site is provided for general informational purposes only and is not medical advice. It is not a substitute for advice from a qualified healthcare professional. Always consult your physician before starting any supplement, particularly if you are pregnant, nursing, taking medication, or managing a medical condition. Individual results may vary.

Orders, Pricing, and Payment

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order, including where a product is listed at an incorrect price or is unavailable. Prices and promotions may change at any time. You agree to provide accurate, current, and complete purchase and account information.

Shipping, Returns, and Refunds

Shipping is governed by our Shipping Policy, and returns and refunds are governed by our Return & Refund Policy. Both are incorporated into these Terms by reference.

Intellectual Property

All content on the Site, including the ELORYA name, logo, text, images, and product designs, is owned by or licensed to ELORYA Inc. and is protected by intellectual property laws. You may not copy, reproduce, or use our content without our prior written permission.

Acceptable Use

You agree not to use the Site for any unlawful purpose, to interfere with its operation or security, or to attempt to gain unauthorized access to any part of the Site or its systems.

Disclaimer of Warranties

The Site and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, except for any warranty that cannot be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by law, ELORYA Inc. and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Where liability cannot be excluded, it is limited to the amount you paid for the product giving rise to the claim.

Governing Law

These Terms are governed by the laws of the State of New Mexico and applicable United States federal law, without regard to conflict-of-law principles. Any dispute will be subject to the courts located in New Mexico, unless otherwise required by applicable law.

[GOVERNING LAW — confirm New Mexico is the correct state for your dispute-resolution and governing-law clause; adjust if your company operates or is incorporated elsewhere.]

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date reflects the most recent version. Your continued use of the Site after changes are posted means you accept the updated Terms.

Contact

Questions about these Terms can be sent to contact@myelorya.com.